In case vehicle is immobilized and “On-Site Repair” is not possible , TowMan shall arrange for towing of the Covered Vehicle to the customer residence or nearest workshop or garage. Limits of the towing distance shall be 25 kms from the breakdown location. In case towing distance greater than 25 kms, shall provide the service on chargeable basis for every additional kilometer covered. These services shall be provided using equipment deemed most suitable by TowMan
Battery Jumpstart / Charging Support: If the Covered Vehicle does not start due to the battery being discharged, TowMan shall arrange to jumpstart the battery. For electric vehicle will take it to the nearest charging station. Scope of this benefit does not include supply of parts or replacement elements, nor materials in general.
Flat tyre support : If the covered vehicle has a flat or burst tyre , TowMan shall arrange for changing it with the spare tyre carried in the customer’s vehicle. In case where spare tyre cannot be used we shall accompany the customer to the nearest tyre repair shop and back to vehicle. The customer shall have to pay directly to the tyre repair shop for repair.
On site minor repairs : TowMan shall proceed with on-site repair of minor mechanical or electrical breakdown as long as fault can be repaired at the place of immobilization within a maximum time period of thirty minutes. Neither supply of parts or replacement elements, nor materials in general are included in this coverage